NEWS

Quabbin Regional School District Food Service

April 14, 2020

2:30 pm

The Quabbin Regional School District Food Service Department is distributing breakfast and lunch for ALL students in the district, age 18 and under.

You do not have to attend a Quabbin school to participate.

Distribution takes place every Monday, Wednesday, and Friday from 7:00 a.m. - 10:00 a.m. at the Hardwick Elementary School and the Quabbin Middle/High School.  Monday and Wednesday Grab and Go distribution supplies enough food for two days and Friday supplies enough for three.  The distribution will also take place during the April vacation.

If parents have difficulty with transportation for food pickup, please contact the Central Office at (978)355-4668 or email schoolmeals@qrsd.org

National Public Safety Telecommunicator Week

April 14, 2020

2:30 pm

With National Public Safety Telecommunicators Week (NPSTW) upon us (April 12-18), Rutland Regional Emergency Communication Center is shining the spotlight on their own public safety communications team which handles nearly 70,000 calls annually.

In the most difficult moments of our lives, there’s one phone number we call when we need help. And before the police officer gets to the scene or the fire truck comes to the rescue, there are a group of individuals answering those calls and making sure we get the aid we need. These emergency telecommunicators, commonly known as 911 dispatchers, are the unsung heroes of emergency services.

It takes different ideas, skillsets, and personalities to assist in being successful; a group of like-minded people coming together to accomplish a common goal, through good times and bad, through sadness and happiness, and through merriment and defeat.

Each of them has a unique set of attributes that they bring to the profession, but at the end of the day, they all have the same goals, which are to serve our citizens and first responders and ensure to the best of their abilities that everyone is kept safe from harm.

Please join me this week in recognizing the men and women who work behind the scenes, often without recognition, to answer our 911 calls, dispatch our first responders, and protect our lives and property.

Join the Movement - #LightupGold

Text-to-911

On December 14, 2018, Text-to-911 was deployed across Massachusetts. This is one of the most exciting changes for accessibility to emergency services in more than 20 years. When a citizen sends a text message to 911, it will be routed to an emergency call center based on the location information provided by the carrier. For this reason, when a citizen sends a Text-to-911, they should make every effort to text the town name, address or location that they are located in.

What is Text-to-911?

Text-to-911 is the ability to send a text message to reach

9-1-1 emergency call takers from your mobile device.

How Do I Reach Text-to-911?

When using a texting app on a device, type the numbers “911” into the “To” or “Recipient” field.

What Information Should I Give Text-to-911?

You should make every effort to text the following:

• location including the address/location and town name;

• what is happening (nature of the incident);

• any additional details about the location you can provide such as landmarks, cross streets, nearby business names, apartment number, floor, room or suite numbers, or any details that may be helpful in locating you.

When Should I Use Text-to-911?

Texting should only be used during an emergency when you are unable to make a voice call to 911. Making a voice call is the most efficient way to get access to emergency services. Text-to-911 will be useful for citizens who are deaf, hard of hearing, or speech impaired. Text-to-911 eliminates the need to use ancillary Teletypewriter (TTY) equipment, or third party services to access 911.

 

What Happens Next?

he 911 professional in the emergency call center will ask you many questions, will assist in sending first responders to the location you identify, and may provide instructions on things for you to do.

Why Didn’t My Text Go Through?

Messages sent to Text-to-911 may not be received. If you attempt to send a Text-to-911 where the service is not available, wireless carriers provide an automatic "bounce-back" message. Bounce-back messages are intended to minimize the risk that you mistakenly believe that your text was sent and received by an emergency call center. As part of the bounce-back message, you will be advised to contact emergency services by another means. Text-to-911 is currently available throughout Massachusetts. However, across the country, Text-to-911 may only be in certain locations. Whenever possible, you should always make a voice call to 911 during an emergency.

Are There Any Text-to-911 Limitations I Should Know About?

Text-to-911 uses native texting technology called Short Message Service (SMS). Therefore, you must have a text or data plan on your mobile device to Text-to-911 and you should avoid sending:

• multi-media such as pictures, videos and emoticons;

• a message to more than one person as a recipient;

• messages exceeding the 160 character limit, as the messages will be broken and may be delivered out of order.

Text-to-911 rules do not apply to the following: third party texting applications (apps) on mobile devices that do not support texting to and from U.S. phone numbers, apps that only support texting with other app users, or texting through social media. This can include message services over WiFi networks, where a text or data plan is not required

Non-Emergency Line -

508-886-4033

Extension "0"

Fax Line -

508-886-4125

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Emergencies Call

911