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About Our Department
The Rutland Regional Dispatch Center (RRECC) is located in Rutland, Massachusetts. We are a Regional Emergency Communication Center or RRECC, which is a center that provides enhanced 911 services, police, fire protection, and emergency medical services. The RRECC is the first point of reception of a 911 call.
The RRECC is also a Wireless 911 PSAP which answers approximately 65,000 calls for a population of 24,596.
We provide all these services to the following communities:
Barre, Hubbardston, Oakham, Rutland,
and Warren
Consolidation Dates:
Oakham:1984 - Hubbardston:2009 - Barre:2012 - Warren:2018
DEPARTMENT MISSION STATEMENT
Dispatch the appropriate response with the least possible delay;
Inspire the trust and confidence of the public and responding agencies;
Serve as a vital link between the communities, citizens, & Emergency Services
Prepare to handle any situation through proactive and continuous education;
Always strive to find ways to improve. Always here, always ready;
Treat each individual with respect and dignity;
Consistently answer all calls with professionalism, courtesy, and compassion;
Help responding agencies to serve our community by using reliable technology and accurate information;
DEPARTMENT VISION
Provide Excellent Customer Service
Sustain Effective Technology
Value and Develop Our Employees
Management Team
Michael Moriarty
Communications Director
Director Moriarty started his career as a part-time dispatcher with the RRECC in 2011, attaining the rank of Communications Supervisor in 2015 and becoming director in 2016
Phyllis Chartier
Communications Supervisor
Supervisor Chartier has been with the RRECC since 2009. Supervisor Chartier handles CJIS Compliance, 911 Compliance, and is the department's Training Coordinator.
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Supervisor Sabourin joined the RRECC back in 2011 and became a supervisor in 2018. Supervisor Sabourin is one of our 911 Public Education Liaisons and manages the Missing Kids Readiness Program.
Michelle Sabourin
Communications Supervisor
Patrick Sullivan
Communications Supervisor
Supervisor Sullivan joined the department back in 2017 and promoted to supervisor in 2020. Supervisor Sullivan handles all record requests for audio/visual media and conducts QA/QI.
