The Rutland Regional Dispatch Center (RRECC) is located in Rutland, Massachusetts. We are a Regional Emergency Communication Center or RRECC, which is a center that provides enhanced 911 services, police, fire protection, and emergency medical services. The RRECC is the first point of reception of a 911 call.

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The RRECC is also a Wireless 911 PSAP which answers approximately 65,000 calls for a population of 24,596.

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We provide all these services to the following communities:

Barre, Hubbardston, Oakham, Rutland,

and Warren

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Consolidation Dates:

Oakham:1984 - Hubbardston:2009 - Barre:2012 - Warren:2018

DEPARTMENT MISSION STATEMENT

Dispatch the appropriate response with the least possible delay;
Inspire the trust and confidence of the public and responding agencies;
Serve as a vital link between the communities, citizens, & Emergency Services
Prepare to handle any situation through proactive and continuous education;
Always strive to find ways to improve. Always here, always ready;
Treat each individual with respect and dignity;
Consistently answer all calls with professionalism, courtesy, and compassion;
Help responding agencies to serve our community by using reliable technology and accurate information;

DEPARTMENT VISION

Provide Excellent Customer Service

Sustain Effective Technology

Value and Develop Our Employees

Michael Moriarty

Communications Director

Director Moriarty started his career as a part-time dispatcher with the RRECC in 2011, attaining the rank of Communications Supervisor in 2015 and becoming director in 2016

director@rrecc.us

Phyllis Chartier

Supervisor Chartier has been with the RRECC since 2009. Supervisor Chartier handles CJIS Compliance, 911 Compliance, and is the department's Training Coordinator.

pchartier@rrecc.us

Supervisor Sabourin joined the RRECC back in 2011 and became a supervisor in 2018. Supervisor Sabourin is one of our 911 Public Education Liaisons and manages the Missing Kids Readiness Program.

msabourin@rrecc.us

Michelle Sabourin

Communications Supervisor

Patrick Sullivan

Communications Supervisor

Supervisor Sullivan joined the department back in 2017 and promoted to supervisor in 2020. Supervisor Sullivan handles all record requests for audio/visual media and conducts QA/QI.

psullivan@rrecc.us